Our Portfolio in 90 Seconds
Our engineers span the country and, in most cases, are no more than two hours away from anywhere in the UK, Ireland and mainland Europe. This allows us to provide support solutions that are anything from Telephone based Support to Next Business Day Response to 24/7/365 4hr fix. These are for vendors such as Dell, SonicWALL, Cisco, Meraki, Unitrends, Microsoft, HP (Proliant and Aruba), Juniper Networks, Sun Microsystems, IBM, VMware, Extreme Networks and 3Com.
We currently support many live hardware maintenance contracts across the UK & Ireland. We provide multi-vendor, multi-technology, hardware support across Server, Comms, Storage and Desktop technologies.
Solved.IT support engineers are trained and certified by market leading hardware vendors. Our engineers provide a full network install service, diagnosing and implementing hardware and software solutions across the UK and Ireland.
The Solved.IT Service Desk provides up to 24/7, single-point-of-contact for all our customers. Fault calls and technical queries are logged and placed through our Service Desk safe in the knowledge that it will be dealt with promptly, efficiently and correctly from one of our technical support specialists.
We deliver a remote networking monitoring solution which allows our team of technical experts to monitor our customers networks remotely from a safe and secure environment, all day, all night, all week and all year. 24x7. We monitor a wide range of complex networks and quickly alert customers of potential problems before they have a significant impact on the business.
IT Training Services
Through our range of training partners, Solved.IT offer courses that are taught by instructors who hold industry recognised training certifications and ensure that the training is relevant to the real world situations. All our instructors are from an experienced technical consultant background.
Our Professional Services are delivery by a team of highly skilled project managers who are trained across a wide range of vendor products and technologies. Working closely with our customers, all project managers take full control of the projects they are tasked with - from original planning and briefing sessions to the successful delivery of all project objectives.
Data Centre Solutions
We deliver simplified, secure, scalable and flexible data centre solutions. These are based on best-of-breed enterprise networking, virtualization, security and storage technologies enabling public and private cloud environments and co-hosting.
Solved.IT has a team of security specialists who assist customers across a broad spectrum of IT Security. These include firewalls, UTM, Secure VPN access, router and switch security as well as endpoint security all of which require the same high level technical expertise and industry knowledge.
We support servers across a wide range of vendors including Cisco, HP ProLiant, Sun Microsystems, IBM, Dell and Fujitsu Siemens (to name but a few). Solved.IT has the infrastructure and expertise to assist our customers quickly and efficiently regardless of SLA or location.
We support a wide range of storage devices that include HP, EMC, IBM, Dell and Sun. Solved.IT has the expertise to support a variety of storage requirements. Due to the tehnical nature of storage hardware, Solved.IT combine an extensive range of service level fix options, a comprehensive spare parts inventory and technical services backup.
Voice & Unified Communications
Solved.IT have experience that reaches across many vendors, products and technologies that in turn ensures businesses receive independent advice that has their best interests in mind both commercially and technologically.
Solved.IT pride themselves on our wireless LAN offerings, including security testing, PCI compliance, health checking, monitoring and reporting. We provide customers with simple to manage, secure and robest WLAN technology. We can also provide elements such as penetration testing and performance analysis. These areas, coupled with wireless LAN installation and commissioning services, ensure all customers can be confident that no stone is left unturned when setting up wireless networks of any size.
Server & Desktop
We provide support and maintenance across legacy, current and emerging Server & Desktop products and technologies which all form a substantial part of Solved.IT's support base today.
Routing & Switching
Solved.IT will assist you in making sure your routing and switching networks remain optimised to support your business objectives. We share our passion, technical knowledge and leading operational practices complimenting your internal teams and departments.