latest news

  • Reports suggesting next generation Apple iPad family more>

  • Solved.IT is excited to announce that we're now a Preferred Partner in the Dell more>

  • Facebook has already upset many users with photo licencing changes, policy more>

  • Cisco completes acquisition of Meraki's cloud network solutions to delivery more>

  • Solved.IT were recently part of a CRN article regarding the roll out of Meraki more>

  • Dell SonicWALL adds new high-performance, feature-rich appliances to their more>

  • Dell SonicWALL is positioned in the leaders quadrant of the 2012 Magic Quadrant more>

  • Solved.IT have today announced a partnership with Mareki Wireless Networking more>

  • One of the worlds largest personal computer makers, Dell Inc, has said it would more>

  • Among Recommended Vendors, SuperMassive E10800 Provides Highest Overall more>

  • The new SonicWALL TZ 215 is the highest-performing, most secure Unified Threat more>

  • New Firewalls available now more>

  • Project overview - Secure Remote Access for renowned High Street Optician more>

  • Finally, the SonicWALL E10000 makes its debut more>

  • Due to the overwhelming success of our Enterprise level managed and telephone more>

Managed Services 

Solved.IT Managed Services (S.ITMS) provide cloud based remote monitoring or complete managed serviced packages to the Private and Public Sectors. We work in partnership with our customers to gain an in-depth understanding of their organisation and create a technology strategy to suit all budgets, giving you more time to concentrate on your core business.

Features and Benefits

A qualified team of experts are looking after your infrastructure 24 x 7, think of us as your virtual IT department or an extension of your team. From our Network Operations Centre (NOC) we constantly monitor your devices to ensure that you have a productive working day and your systems are up and running whilst you sleep.

Managed Services Secured Portal (MSSP) -Perhaps one of the most important tools in our service it allows us to monitor and manage thousands of appliances from one central location. This highly scalable management tool provides us with an integrated tool set to maintain your security policies and services, configure your settings, make changes and deploy your firmware upgrades centrally. We can push security policies out to your appliances individually, by group, or globally, so that we can easily create and enforce security policies to match your needs.

Fast and Flexible Deployment – Solved IT guarantee  minimum disruption when joining our managed services. Our team meticulously plan the installation with you until you are 100% happy to proceed.

Solved.IT Service Level Agreement - to ensure a seemless service the SLA is signed by both parties to guarantee up time and quality of service and care.

Scalability - As your company grows over time you may next to expand your IT requirements. At Solved.IT we can accommodate networks of all sizes and complexities. Along with scalability, you also get the best price-to-performance ratio, centralised management, and custom reporting.

Intelligent reporting and Application Visability and Control - We understand that you might want access to information and to observe activity on your managed devices. That’s why we give you personalised access to comprehensive management and indepth reporting for your security devices this allows you insight into usage trends, security events and manage applications on your network.

Remote Monitoring and Fixes - Solved.IT use remote management which allows us access your systems and resolve potential issues remotely and action required updates. There is no need to have your IT staff on call. This will reduce your staff overheads as you do not need to ensure somebody technical is available 24x7 to look after your infrastructure, we do it for you.

Secure and Reliable Change Controls - We understand that changes for our clients can be critical and affect the operation of the business or the security of the business perimeter from external threat. We apply strict change control procedures that allow us to assess the risk and confirm the changes with you before they happen. We also give you access to all changes undertaken throughout the Managed Service contract. This provides you with a high level of confidence and you can trust there will be no unexpected downtime.

Value for Money – Consistent, reliable, managed security preserves your network uptime. We proved enterprise level managed services for a fraction of the cost of running them internally, it reduces the need for extra staff, managing expensive annual renewals. Let us do the hard work so you don't have to.

Click on the Links below to find out more

Managed Service Description

Service Desk

Managed Service SLA's

Supported Applications